Canvas @ Yale

Canvas Updates for Fall 2024

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Notable changes to Canvas @ Yale environment, last updated 07/26/2024.

Canvas Updates

Canvas's core functionality is continuously updated throughout the year. Here are some of the more notable changes you should be aware of.

Instructure Tier 1 Support Depreciation for Faculty & Staff

Starting July 1, 2024, Canvas @ Yale no longer subscribes to Instructure's tier 1 support. Tier 1 support provided faculty and staff with 24/7 chat and phone support with Instructure's help desk.

Faculty and staff looking for support can:

  1. Email [email protected] for questions and issues with Canvas.
  2. Email [email protected] for questions and consultations on using Canvas.
  3. In Canvas, click the "Help" icon in the Global Navigation and select the "Canvas @ Yale Scheduled Support (Faculty / Staff)" option to schedule a same-day consult with the Educational Technology team at the Poorvu Center for Teaching and Learning during weekday working hours.

Canvas External Application Updates

Canvas @ Yale has some changes to our external applications available for faculty and student use.

Educational Technology Pilot Update: Yuja

The original pilot of Yuja, an automated classroom lecture capture platform and media repository like Panopto (locally known as the Media Library in Canvas), was delayed and did not run this past Spring 2024 semester. The Yuja pilot will commence for the Fall 2024 semester and be available in select classrooms for automated lecture capture. 

We are currently seeking participation from administrators who are familiar with the Panopto system. Also, if you have instructors interested in joining the Yuja pilot program, we welcome their involvement. Interest in using Yuja during this pilot period will require the instructor or staff member to reach out to the Poorvu Center’s Educational Technology & Media team at [email protected] to gain access to Yuja in their Canvas course site. Yuja will be available in select classrooms for lecture capture functionality during this pilot. 

Support and training will be available before and during the Summer term for users at all levels, including local administrators. This support includes workshops conducted by Yuja, training sessions led by Poorvu staff, and one-on-one consultations provided by Poorvu staff. If you would like more information or are interested in participating in the pilot program, please contact [email protected]. We appreciate your interest and participation in advance.

External Application Update Reminders

There are many updates to our External Applications integrated with Canvas that took place at the end of May 2024, ahead of the Summer term. Please reference our Canvas Updates for Summer 2024 article for full details of the following updates:

  • FeedbackFruits pilot conclusion and final licensed tools
  • Blackboard Ally replaced with Panorama for accessibility checker, file remediation, and alternative document format generation
  • PlayPosit end of life
  • VoiceThread interface update
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