Zoom is a web/video conferencing tool which allows instructors to meet with their students synchronously online.  Zoom has many great features including the ability to share your screen, collaborate on a shared whiteboard, poll your participants, and allow for text chatting. With the Zoom/Canvas integration, instructors can schedule and manage their online class meetings right from their Canvas course site.  Instructors and students alike can join the online class meeting directly from the Zoom button in their Canvas course site or from the auto-generated coordinating Canvas Calendar event (also appears in the Syllabus tool's Course Summary page).

Yale University maintains an enterprise license for Zoom, which means that all faculty, students, and staff are welcome to create accounts and take advantage of pro features available with the enterprise license both through the Zoom/Canvas integration or through the Zoom app directly. 

NOTE:  Some users may have a HIPAA protected Zoom account based on their role at the university.  Please check out this informational help article from Yale ITS which describes the difference between a Regular Zoom account and a Zoom HIPAA account.

Zoom in Canvas

There is a Zoom integration within Canvas that allows you to schedule Zoom meetings using your Yale Zoom account withing your Canvas course. Meetings scheduled using this Zoom in Canvas integration will be visible to your entire class and provides a central location for all users in your course to access the Zoom meetings.

Configure your Yale Zoom Account

Before you can start using Zoom in Canvas, you will need to configure your Yale Zoom account. You can do this simply by going to https://yale.zoom.us/ and clicking on the "Sign in" button. Once you log in, your account will be configured and ready to use with Zoom in Canvas. For a more detailed description, please see our help article on Setting up your Zoom account.

Enabling Zoom in Canvas

In most courses, Zoom will be enabled automatically and you will not need to do anything further.  

If you do not see Zoom in your course site's navigation menu (or you need to add the Zoom HIPAA version), you will need to go into your course site's navigation settings and enable Zoom.  

In most cases the Zoom Canvas tool will be appropriate, however some instructors in School of Nursing, Public Health, or Medicine will require the Zoom HIPAA tool. If you don't know or are not sure which one you should use, it is ok to turn on both to check. The one you have access to will be show you the Zoom dashboard, while the one you do not have will return an error. The one you do not have can be turned off.  

Check out our help article on the two most common Zoom tool error messages

Scheduling a Zoom Meeting and Setting Meeting Options via the Zoom Canvas Tool

Once Zoom is enabled in your course, you can click on it in the course navigation to access the dashboard. From this dashboard, you can schedule a Zoom meeting by clicking on the blue button in the top right hand corner that says "Schedule a New Meeting". This will take you to a form to set your meeting preferences and options.

The "Topic" will be pre-populated with the course name. Be sure to edit the topic to make it clear what the Zoom meeting is for, otherwise every meeting will be named the same thing.

Schedule the "When" and the "Duration" for the time and length of the Zoom meeting. These are guidelines to help Zoom add the meeting to the calendar. Zoom will not prevent you from starting your meeting earlier or going later than scheduled, so do not worry too much about what you set here.

For recurring meetings such as repeated weekly classes, you can schedule all of them at once by checking the "Recurring meeting" check box and setting the schedule as anticipated.

If you set the videos to "off" and set audio to "mute participants upon entry", note that this does not prevent users from turning on video or audio once they are in the meeting. These settings specifically refer to the behavior of a user's video or audio when they enter the meeting.

An important meeting option that you may want to consider checking off is "Record the meeting automatically". This will allow you to automatically record your Zoom meeting when you enter the meeting room. The recording can then be uploaded into Media Library to share with students who may not have been able to attend class. We recommend choosing to record "in the cloud", as this option utilizes the Zoom and Media Library connection to automatically upload the recording for you as well.

These are just a few of the options when scheduling a meeting. For a more detailed description of meeting options, please see our help article, Scheduling Zoom meetings within Canvas.

Zoom Features Overview
Zoom Breakout Rooms

Breakout rooms is a feature in Zoom that allows you to move your students in to individual smaller sessions during your main session. While in their breakout rooms students can collaborate with each other, chat, share their screens  and request the host come in to their session to work with their small group. Breakout rooms can be a great way to have students engage in small group work during your synchronous course session. Breakout rooms can be assigned randomly, or manually, during your session and can also be set ahead of time if you want to maintain the same groups over the course of multiple sessions.  

Getting Started with Breakout Rooms

The breakout room feature is enabled by default for all users on Yale's Zoom account and does not require you to enable it in your Zoom profile settings. Zoom provides both a video tutorial as well as a written resource on using breakout rooms here: 

Zoom Non-verbal Feedback (real-time)

Zoom provides a few options for students and others to provide feedback during a live session non-verbally. With the ability to virtually raise their hands, give a yes/no response request a speaker go faster or slower among other responses, students have the ability to give general feedback and request a time to speak. In a larger class, encouraging students to use these features can be a great way to get general feedback from across a wide sample of students and give students the ability to request time to speak.  

Getting Started with Non-verbal Feedback

By default, students have the ability to use the raise hand feature in Zoom via the participants section in the Zoom application. In a larger class, encouraging your students to use this function is a way to know when someone would like to contribute a questions or comment during your session when jumping in to the conversation might otherwise be too disruptive. 

Zoom's non-verbal feedback tool is not on by default and needs to be enabled at a user's account level. To enable the non-verbal feedback tool, use the following steps:

  1. Navigate to https://yale.zoom.us/
  2. Click "Settings" in the left hand menu, or navigate directly to https://yale.zoom.us/profile/setting
  3. Click "In Meeting (Basic)"
  4. Find the entry for "Nonverbal feedback" and ensure the toggle is blue and to the right
Zoom's non verbal feedback setting shown turned on

In live sessions, participants will now see a menu of options for giving feedback. This can be a great alternative to running a full poll when you just need basic feedback from all your students regarding a topic or question.

Zoom's in meeting nonverbal feedback options
Zoom Polling

Zoom polling allows you to create single or multiple choice questions to display to your students within your synchronous Zoom sessions. Polling can be a way to get real-time feedback from the students in your session  regarding key concepts being discussed and provide an opportunity to break up lectures. Zoom polls can be created in real time in your session, for questions that come up on the spot, or can be added to sessions ahead of time if you know which question you would like to pose to students during your class.  Additionally, reports can be run on sessions to view polling results after your session.

Enabling Zoom Polling

Zoom polling is available to all users on Yale's Zoom account, but must be enabled on your zoom profile before you can launch polls in your session. To enable Zoom Polling, navigate to your account settings by following these steps:

  1. Navigate to https://yale.zoom.us/
  2. Click "Settings" in the left hand menu, or navigate directly to https://yale.zoom.us/profile/setting
  3. Click "In Meeting (Basic)"
  4. Find the entry for Polling and ensure the option toggle is to the right and blue to make sure the Polling feature is turned on.
Zoom polling option in settings showing toggled turned on

For more information:

Zoom Whiteboard and Annotation

Zoom's built-in whiteboard feature allows an instructor to quickly bring up a whiteboard in their live Zoom session. The Zoom whiteboard allows for the ability to draw, write text, add basic shapes and other options via the annotation tool bar. The Zoom whiteboard can also be used to let other participants in your meeting contribute annotations, turning it in to a quick collaboration tool.