I just posted an Announcement - why didn't I get a copy in my Yale email account?
Each user has control over what notifications they will receive. Check out our help articles on Instructor Notification Recommendations and Student Notification Recommendations.
SOLUTION: Update your Notification Preferences
In Canvas, all users have the ability to set their default Account-Level Notification Preferences as well as modify their Course-Level Notification Preferences. Course Level Notifications Preferences are inherited from the Account-Level Notification Preferences settings, but any changes made at the Course-Level will over-ride the Account-Level settings.
In Canvas, there are 2 notification preferences for Announcements:
- Announcements
- Announcements created by you
If you would like to get copies of Announcements that you post, you will need to indicate that you would like to receive notifications for [2] Announcements created by you.
Updating your Account-Level Notification Preferences
Your Account-Level Notifications Preferences will set your default settings for all courses.
Check out our help article on how to update your notification preferences.
What are the account-level notification frequency options?
For each preference listed, your notification frequency options are:
[1] - Immediately (check mark icon)
[2] - A summary at the end of the day (clock icon)
[3] - A summary at the end of the week (calendar icon)
[4] - Do not receive (X icon)
Updating your Course-Level Notification Preferences
You can change your notification preferences for each course you are enrolled in. The default Course-Level Notifications Preferences are inherited from the Account-Level settings, but any changes you make at the Course-Level will override your default Account-Level settings.
Check out our help article on how to update your course-level notification preferences.
What are the course-level notification frequency options?
For each preference listed, your course notification frequency options are:
[1] - Notify Immediately (solid bell)
[2] - A summary at the end of the day (calendar with number)
[3] - A summary at the end of the week (calendar with date boxes)
[4] - Notifications off(clear bell with slash)
For more information about notifications, please see the vendor help article, "Guides for profile and user settings". For general help, please contact canvas@yale.edu.