Other Ways to Get Help
Below are some additional resources you can use to get help with Canvas.
Canvas Vendor Support
Get immediate support directly from Canvas via either Live Chat or calling the Hotline.
- Faculty Live Chat
- Student Live Chat
- You can find the numbers to the Canvas Hotline by clicking "Help" in the Canvas global navigation.
Search through vendor guides for useful how-to articles. You can find some of the most useful here:
Note: Get updated on the latest news from Canvas by checking out the Canvas Release Notes.
Canvas @ Yale Support
Get direct Canvas @ Yale support through email or a one on one consultation.
- Email us: canvas@yale.edu
-
Schedule a one on one consultation
- Quick drop in sessions (20 minutes)
- Full consultations (40 minutes)
Find more resources for Canvas @ Yale support, including service request forms, on our "Getting Help with Canvas" page.
Local Support for Professional Schools
If you are affiliated with a specific school, and are looking for Canvas support, you can find their support information in our help article, "Professional School Help Contacts".
For more help, please contact canvas@yale.edu.