Below are some additional resources you can use to get help with Canvas.
Table of Contents
This article will address the following information:
General Canvas Vendor Support
Live Chat
Get immediate support directly from our Canvas vendor via their 24/7 Live Chat.
Phone Hotline
You can find the numbers to the Canvas Hotline for either Faculty or Students by clicking the "Help" option in the Canvas global navigation.
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Canvas Vendor Guides
Get updated on the latest news from Canvas by checking out the Canvas Release Notes.
Search through Canvas' own vendor guides for useful how-to articles. You can find some of the most useful here:
General Canvas @ Yale Support
For Yale University faculty, students, staff, and guests, get direct Canvas @ Yale support through email or a one on one consultation.
- Email us: [email protected]
- Request a one-on-one consultation either in-person or over Zoom.
- Quick drop in sessions (30 minutes)
- Full consultations (45 minutes)
Find more resources for Canvas @ Yale support, including service request forms, on our Getting Help with Canvas page.
Canvas @ Yale Support for Professional Schools
If you are affiliated with a specific professional school at Yale and are looking for Canvas support, you can find their support information in our help article, Professional School Help Contacts.
For more help, please contact [email protected].