Below are some additional resources you can use to get help with Canvas.
Table of Contents
This article will address the following information:
General Canvas Vendor Support
Live Chat
Get immediate support directly from our Canvas vendor via their 24/7 Live Chat.
Phone Hotline
You can find the numbers to the Canvas Hotline for either Faculty or Students by clicking the "Help" option in the Canvas global navigation.
Canvas Vendor Guides
Get updated on the latest news from Canvas by checking out the Canvas Release Notes.
Search through Canvas' own vendor guides for useful how-to articles. You can find some of the most useful here:
General Canvas @ Yale Support
For Yale University faculty, students, staff, and guests, get direct Canvas @ Yale support through email or a one on one consultation.
- Email us: [email protected]
- Request a one-on-one consultation either in-person or over Zoom.
- Quick drop in sessions (30 minutes)
- Full consultations (45 minutes)
Find more resources for Canvas @ Yale support, including service request forms, on our Getting Help with Canvas page.
Canvas @ Yale Support for Professional Schools
If you are affiliated with a specific professional school at Yale and are looking for Canvas support, you can find their support information in our help article, Professional School Help Contacts.
For more help, please contact [email protected].