Canvas @ Yale

Canvas @ Yale Local Guest Account Deactivation and Regaining Account Access

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Canvas @ Yale is beginning to depreciate its use of local Canvas guest accounts, which are accounts that login to Canvas @ Yale through the Guest login portal and use a personal email and password to authenticate into Canvas. In its stead, Canvas @ Yale is rolling out Canvas User Sponsored Identities, which will allow non-Yale community members to receive a Yale NetID that they will use to login to Canvas.

Deactivated local Canvas guest accounts are not deleted and their enrollment data / access to content and activities is preserved. Deactivated local Canvas guest accounts are just unable to login to Canvas @ Yale.

If a user with a local Canvas guest account receives a Yale Canvas User sponsored identity then their local guest account will merge with the Canvas User Sponsored Identity account to ensure that no user enrollments, grades, or access to content is lost when the account is available. If you find that your sponsored identity account in Canvas does not have access to what your local Canvas guest account was enrolled in previously, please reach out to [email protected].

Timeline for Canvas @ Yale Local Guest Account Deactivation

Canvas @ Yale is deactivating local guest accounts in waves, targeting inactive accounts that have not accessed Canvas @ Yale in certain time periods, and specific non-degree programs or project site use cases to strategically depreciate local Canvas guest accounts with an avenue for users to request and receive new Canvas User Sponsored Identities that will merge their local guest account enrollments and activities with the new sponsored identity account.

The following chart outlines the timeline for deactivation of Canvas @ Yale local guest accounts and if a Canvas User Sponsored Identity has been automatically created for this user group, or if that user group will need to request a sponsored identity to regain access.

Wave User Group Deactivation Date Sponsored Identity Automatically Assigned
1 Yale Young Global Scholars & Other Summer Conferees March 12, 2024 Yes
2 Local Guest Accounts in Canvas with Already Active Sponsored Identities May 21, 2024  Yes
3 New Sponsored Identities with Existing Local Guest Accounts Ongoing * Yes
4 Local Guest Accounts Inactive for Over 5 Years as of Deactivation Date August 1, 2024 No
5 Local Guest Accounts Inactive for Over 4 Years as of Deactivation Date
September 1, 2024 No
6 Local Guest Accounts Inactive for Over 3 Years as of Deactivation Date
October 1, 2024 No
7 Local Guest Accounts Inactive for Over 2 Years as of Deactivation Date
November 1, 2024 No
8 Local Guest Accounts Inactive for Over 1 Year as of Deactivation Date
December 1, 2024 No
9 Maintenance: Ongoing Local Guest Account Clean Up for Inactive Accounts Over 1 Year Yearly - July 1 (Starting 2025) No

* As new sponsored identities are created that align with preexisting local Canvas guest accounts, a user's local account will be automatically merged with the newly allocated sponsored identity account in Canvas on an ongoing basis.

Identifying if Your Local Canvas Guest Account has been Deactivated

If you are unsure if your local Canvas guest account has been deactivated based on the chart listed above, please reference the workflow listed below to see if you retain access to Canvas @ Yale through your local guest account.

  1. Navigate to the Login page on the Canvas @ Yale website.
  2. Click the "Guest Login" button under the "Canvas Local Account" header.
  1. Input your personal email associated with your Canvas @ Yale local guest account into the "Login" field and your Password in the appropriate fields.
  2. Click the "Log In" button.
  1. If your local Canvas guest account has been deactivated, an error banner will appear above the login page that says "Invalid username or password. Trouble logging in? Check out our Login FAQs."
    1. If your username and/or password are just typed incorrectly then you will still receive this banner notification saying your username or password are invalid.

Attempting to update your password by using the "Forgot Password" function will still allow you to change your password, but if your account has been deactivated then you will still receive the "Invalid username or password" banner when trying to log in if your canvas local guest account has been deactivated.

If changing / recovering your password does log you into Canvas @ Yale, your local guest account has not been deactivated yet.

Regaining Canvas @ Yale Access Through a Canvas User Sponsored Identity

If your Canvas @ Yale local guest account has been deactivated and you need to regain access, please reach out to the school / unit / department / program that your original access to Canvas was associated with to have them fill out and submit a Canvas Guest User Request form.

Canvas User Sponsored Identity access is valid for up to 18-months before needing to be renewed.

Note: Only Yale faculty and staff with active NetIDs can complete the Canvas Guest User Request form.

If you are a:

  • Student who took a non-degree certificate or program on Canvas @ Yale, contact your program to complete the form.
  • Student or Faculty from another institution who joined a Yale class for a semester or short period of time, contact the instructor of the course(s) or school department to complete the form.
  • Yale affiliated community member who audited / participated in Yale courses, contact the unit or department your original affiliation with Yale is with to complete the form.

For more help, please email [email protected].

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