Canvas @ YaleAdministrator Guides ParticipantsRequesting Elevated Access / Adding Admins to a SubAccount

Requesting Elevated Access / Adding Admins to a SubAccount

This process is used to add an Admin to your SubAccount.  Admin level access includes the following roles:

  • Account Admin
  • SubAccount Admin
  • Course Supporter
  • Masquerade

Keep in mind, the structure of you SubAccount is as follows:

School --> Department --> Subject

Admins can be added at any level:

  • School level admins can access everything in your school including all departments and subjects;
  • Department level admins can access everything within the Department only including all subjects within that department;
  • Subject level admins can access everything within the Subject only.

Admins can only be added to Sub-Accounts by Canvas @ Yale Support Staff.  Please refer to the Canvas @ Yale Terms of Use for additional information.

1. Submit Request Form

Please submit the Sub-Account Admin Access Form.

2. Confirmation from School/Department Liaison

Requests for elevated access will be verified with the user's school/department Canvas liaison.

3. Attend an Elevated Access Orientation

All new users will need to attend a brief online Elevated Access Orientation webinar where they will learn how to use the elevated access and how to get support. 

4. Canvas @ Yale Terms of Use

All users requesting elevated access will need to read and acknowledge the Canvas @ Yale Terms of Use.  

5. FERPA Sign off

After completion of the above criteria, the user will receive an email with a link to a FERPA sign off sheet which is required by the registrar.  All users must complete the form BEFORE they receive admin level access.

6. Confirm Requirements Met

Once the user has completed the requirements listed above, the user should email canvas@yale.edu (or other person indicated in the email) to confirm that they have completed all requirements.

Access Granted

The user will be emailed a confirmation when admin level access has been granted to your SubAccount.