Other Ways to Get Help
Below are some additional resources you can use to get help with Canvas.
Faculty and Staff and 24/7 support directly from to makers of Canvas. You can choose to call their Canvas Hotline (855-308-2813) or begin a Live Online Chat with a Canvas representative.
You can access the Canvas 24/7 support while you are logged into Canvas at any time by clicking on the Help Icon in the lower left corner of your screen. This button is accessible no matter where you are in Canvas.
Canvas @ Yale Support:
- Access Canvas @ Yale's Self-Paced Instructor Orientation Course
- For additional help, email firstname.lastname@example.org
Local Support for Professional Schools:
Yale School of Forestry & Environmental Studies
If you are looking for support for a Forestry and Environmental Studies course, please contact Jordanna Packtor at 203-436-5403 or email@example.com.
Yale School of Management
If you are looking for support for a School of Management course, please contact the SOM IT Helpdesk at firstname.lastname@example.org.
Yale School of Nursing
If you are looking for support for a Yale School of Nursing course, please contact Ekaterina Ginzburg at Ekaterina.email@example.com, or Office Extension #32204.