Canvas @ YaleInstructor Guides FAQI just posted an Announcement - why didn't I get a copy in my Yale email account?

I just posted an Announcement - why didn't I get a copy in my Yale email account?

Each user has control over what notifications they will receive.  Check out our help articles on Instructor Notification Recommendations and Student Notification Recommendations.

SOLUTION:  Update your Notification Preferences

In Canvas, all users have the ability to set their default Account-Level Notification Preferences as well as modify their Course-Level Notification Preferences.  Course Level Notifications Preferences are inherited from the Account-Level Notification Preferences settings, but any changes made at the Course-Level will over-ride the Account-Level settings.

In Canvas, there are 2 notification preferences for Announcements:

  1. Announcements
  2. Announcements created by you

If you would like to get copies of Announcements that you post, you will need to indicate that you would like to receive notifications for [2] Announcements created by you.

Updating your Account-Level Notification Preferences

Your Account-Level Notifications Preferences will set your default settings for all courses.  

Check out our help article on how to update your notification preferences.

What are the account-level notification frequency options?

For each preference listed, your notification frequency options are:

[1] - Immediately (check mark icon)
[2] - A summary at the end of the day (clock icon)
[3] - A summary at the end of the week (calendar icon)
[4] - Do not receive (X icon)

Account Level Notification Icons

Updating your Course-Level Notification Preferences

You can change your notification preferences for each course you are enrolled in.  The default Course-Level Notifications Preferences are inherited from the Account-Level settings, but any changes you make at the Course-Level will override your default Account-Level settings.

Check out our help article on how to update your course-level notification preferences.

What are the course-level notification frequency options?

For each preference listed, your course notification frequency options are:

[1] - Notify Immediately (solid bell)
[2] - A summary at the end of the day (calendar with number)
[3] - A summary at the end of the week (calendar with date boxes)
[4] - Notifications off(clear bell with slash)

Account Level Notification Icons

For more information about notifications, please see the vendor help article, "Guides for profile and user settings". For general help, please contact canvas@yale.edu.